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CUSTOMER FEEDBACK
Characteristics of the BEFEN GROUP product system

David Reynolds

USA

We’ve been working with BEFEN GROUP LIMITED since 2020 to supply smart toilets and shower sets for residential developments across the West Coast. Their smart toilets are especially well-engineered and have gained popularity with our eco-conscious and tech-savvy customers. 

Jean-Marc Leclerc

France

BEFEN has been our trusted supplier for intelligent toilets, basins, and bathroom cabinets since 2019. Their product designs are sleek and align well with European style trends. More importantly, their quality control process is rigorous, and every shipment meets CE standards. 

Muhammad Al-Fahad
UAE

We source a wide range of bathroom solutions from BEFEN – including ordinary toilets, basins, accessories, and shower systems. Their factory in Chaozhou is well-equipped, and they consistently meet our bulk order timelines. BEFEN understands the expectations of the Middle Eastern market in terms of aesthetics and function. 

Chen Wei

Malaysia

BEFEN GROUP has helped us grow our local brand by supplying us with OEM smart toilets and bathroom cabinets. Their engineering team was cooperative during the product customization stage, and their support didn’t stop after delivery. The packaging is professional, and the after-sales response is fast and helpful. 

Peter Novak

Czech Republic

We’ve worked with several suppliers in China, but BEFEN stands out in terms of consistency and communication. Their wall-hung toilets and minimalist wash basins have become best sellers in our catalog. The company is always open to technical dialogue and ensures each container meets our specifications.